Shipping & Returns Policy

Shipping Policy

We ship to all 50 states. Orders shipping to Alaska, Hawaii, or Puerto Rico, regardless of purchase amount, will be $22.00. Free standard shipping is provided on all orders to APO/FPO Military addresses. Military orders will be shipped the following business day via USPS with signature confirmation. UPS does not deliver to PO Boxes; however, if you wish to ship to a PO Box, our customer service team can assist you with your order. We do not accept orders shipping to forwarding companies.

Orders typically ship within 2–3 business days. Orders placed on Fridays, weekends, and holidays are processed on the next business day. You will receive an automated email when your order is shipped and your payment is processed. If a product is out of stock, you will receive an email with backorder or cancellation details.

Standard Shipping

  • Free Standard Shipping on orders of $75 or more.
  • $12.00 Standard Shipping on orders under $75.

Standard shipping via UPS Ground or UPS SurePost is available within the contiguous United States (lower 48 states). Estimated shipping time is 3–8 business days. Saturday delivery is not available.

Expedited Shipping

  • $25.00 UPS 2nd Day Delivery
  • $40.00 UPS Next Day Delivery

Expedited shipping via UPS 2 business day service and Next Day shipping via UPS next business day is available within the contiguous United States for orders placed on business days before 10:30 a.m. C.S.T. Orders placed after 10:30 a.m. will be shipped the following business day. Orders placed on national holidays will ship the next business day. Expedited shipping is not available to Alaska, Hawaii, Puerto Rico, or Military addresses.

Return Policy

We gladly accept returns of unworn, undamaged, or defective merchandise purchased online or by phone for a full refund or exchange within 30 days of the original purchase. Footwear should be tested on carpeted surfaces only. Shoes must show no visible signs of wear and should be returned in their original packaging. Accessories, clothing, or shoe care items must be unopened and unused. Final sale items are not eligible for return or exchange.

Start a return or exchange using our easy online process on stacyedams.com.